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ISO/IEC 27001 Certification for a Supply-Chain Software Company

Certified on the first audit with zero nonconformities, major or minor.

Client name withheld by agreement
Client
Supply-chain planning software company
Region
Atlanta, Georgia and Amsterdam
Year
2022
Duration
18 weeks
Scope
2 offices · 340 employees · 1 hosted platform
Practice
AI, Cloud & Digital Trust

The challenge

What was at stake.

A supply-chain planning software company with offices in Atlanta and Amsterdam was losing European manufacturing prospects at the vendor assessment stage. Every one asked for an ISO/IEC 27001 certificate, and the company had never run a management system.

With 340 employees and a small security team, it needed a system people would actually maintain after the auditors left.

What we did

The approach, step by step.

  1. 01

    Scope tied to revenue

    The scope covered the hosted planning platform and the teams that build and support it, which is what prospects needed the certificate to cover.

  2. 02

    Risk assessment the team owns

    Product, engineering and operations leaders scored their own risks, so the Statement of Applicability reflected real decisions.

  3. 03

    Management system in the normal calendar

    Internal audit, management review and security metrics were folded into existing quarterly business reviews.

  4. 04

    Certification audits prepared

    We ran a pre-assessment, prepared staff for interviews and supported both stages of the audit with the accredited certification body.

Outcomes

What changed, in numbers.

0
nonconformities, major or minor
18
weeks from kickoff to certification audit
2
offices in one certificate scope
4
European deals closed within two quarters
The certificate got us through procurement. The management system is what keeps us out of trouble.
Chief Executive Officer, client name withheld

Services delivered

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