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Government & Public Sector · Confidential client

FedRAMP Moderate Readiness for a Public-Safety Software Company

A 3PAO readiness review passed on the first try, and an agency authorization granted eleven months later.

Client name withheld by agreement
Client
Computer-aided dispatch and records software vendor
Region
Arlington, Virginia
Year
2023
Duration
34 weeks
Scope
Moderate baseline · CJIS Security Policy alignment
Practice
AI, Cloud & Digital Trust

The challenge

What was at stake.

A public-safety software company sells computer-aided dispatch and records management to police and fire agencies. A federal law enforcement customer wanted to adopt the platform, which meant a FedRAMP Moderate authorization on top of the CJIS controls the company already followed.

The platform ran in a commercial cloud region with shared tooling. The engineering team had never written a control narrative and was building new dispatch features at the same time.

What we did

The approach, step by step.

  1. 01

    Federal environment separated

    We designed a dedicated authorization boundary in a government cloud region, with its own identity, logging and deployment pipeline.

  2. 02

    Gaps closed in the platform

    FIPS-validated cryptography, continuous vulnerability scanning, configuration baselines and centralized audit logs were engineered into the new environment.

  3. 03

    Package written by engineers, for reviewers

    The system security plan and attachments were drafted with the engineers who run the system, so every statement matched what an assessor would observe.

  4. 04

    CJIS and FedRAMP mapped together

    One control set satisfied both, so state and local agencies benefit from the same evidence.

  5. 05

    3PAO readiness review passed

    We prepared the evidence and walked the independent assessor through the boundary, and the readiness review passed on the first attempt.

Outcomes

What changed, in numbers.

1st
attempt 3PAO readiness review passed
11
months from readiness to agency authorization
1
control set serving FedRAMP and CJIS
0
critical findings at initial assessment
We went from a commercial product to a federally authorized one without stopping our roadmap.
Chief Technology Officer, client name withheld
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